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Charger/ Battery Issues & Care

One of the most common issues we have reported is "my charger doesn't work"

Watch this simple step by step guide to checking your charger/ battery & what you can do to fix the issue

 

The battery is one of the most important parts of an electric scooter to be well maintained and taken care of. Its warranty period is usually shorter than the warranty period of a scooter. You can significantly prolong the life of the battery of your electric scooter by just following 6 simple rules.

Congratulations! You are a proud owner of the revolutionary transport of this era – an electric scooter. I know how happy you are that the days of being stuck in the traffic jams, waiting for a bus that is late or being squeezed in a crowded metro are gone. I am an owner of an electric scooter myself and words just can’t describe how satisfied I am that I have finally embraced the new concept of electric mobility. High five, dear reader! We have made the right choice.

But don’t just get too excited yet. However easy and fun to ride an electric scooter is, we should not forget that this is a vehicle at the end of the day, an electric vehicle and that it is to be regularly maintained and properly taken care of.  So, what should you start with?

One of the main parts of an electric scooter that need special care and maintenance is the battery. Usually, the battery’s warranty period is shorter than warranty period of the e-scooter itself, and e-scooter distributors to avoid overpromising say that the lifespan of the battery is between 300 to 500 cycles. No need to panic though since this does not mean that after 500 rides your battery will just die. This means that after losing a significant percentage of its charge over a few rides for about 500 times, the battery will lose its quality and your scooter will not be as powerful as it used to be. Sounds very pessimistic but do not worry! You can significantly extend your electric scooter battery’s life by just taking care of it and following a few simple rules.

Rule 1 – Just Do It

Keep your electric scooter’s battery charged

I know that majority of urban citizens do not burn the whole battery charge over one ride on their electric scooter to work and back home daily. However, it is better if you charge it in the evening anyway. Avoid totally depleting your scooter’s battery before charging. Always make sure it is minimum 10 % charged. If you charge your electric scooter' battery regularly and do not leave it discharged for a long time, it will help you a lot to prolong its life.

Rule 2 – Better Late Than Never But Better Never Late

Charge your electric scooter’s battery at the right time

You can charge your electric scooter straight after a short ride. If you had a long ride, give it about 30 minutes to cool down and then charge it. Do not leave your electric scooter with a significantly discharged battery for a few hours. Charge it promptly.

Rule 3 - By Failing to Prepare, You Are Preparing to Fail

Charge your electric scooter before storing it.

When you store your electric scooter for a long period, make sure the battery is at least 40-50 % charged. It is advisable to charge your scooter minimum once per 30 days. Leaving your scooter for about 3 months without charge will cause battery damage.

Rule 4 – The Greedy Pay Twice

Always use the appropriate original charger that fits your battery.

A charger is a significantly cheaper spare part than the battery so don’t risk it and just use the original charger that you are sure is designed for your electric scooter.

Rule 5 – Environment Matters

Keep your scooter and your scooter’s battery in a dry environment with optimal temperature.

Do not leave your electric scooter in freezing cold or under the sun in a middle of a sunny day. Keep the battery dry. Negative environmental conditions can damage the battery.

Rule 6 – Caution is the Parent of Safety

Never leave your electric scooter to charge unattended. Never charge, uncharge, use or store a damaged or puffy battery.

Polymer lithium batteries used in the majority of modern electric scooters are very powerful and have to be treated with extreme caution. Unappropriated charging, damage or overheating can result in a fire. Do not leave your electric scooter to charge overnight. Always supervise the electric scooter while it is charging and avoid battery over-charge. Do not use, charge or leave a damaged battery unattended and follow the disposal protocols immediately.

As you see, the rules are very simple and easy to remember and follow. If you take care of the battery of your electric scooter well, you can prolong its lifespan up to 2-3 years. All you have to do is just regularly plug it in and always keep it well-charged.